The delivery time of the order will vary depending on the delivery address and logistics method. Generally, the orders are delivered within 3-15 working days after the order is placed and shipped. Please refer to the logistics information.

Within 7 days from the date of receipt of the product, if the product remains brand new, unused and has complete labels and will not affect secondary sales, you can apply for a return and exchange.

If your order has not been shipped yet, you can log in to your account, enter the “My Order” page, find the corresponding order, click the “Modify delivery address” option, enter the correct address information and save it. If the order has been shipped, you need to contact our customer service staff in time to provide the order number and the correct delivery address. We will try to communicate with the logistics party to assist in changing the delivery address.

You can log in to your account, enter the “My Order” page, and click on the corresponding order to view the order’s logistics information, including the delivery time, express company, waybill number and current logistics status. You can also enter the waybill number through the official website of the express company to check the more detailed logistics trajectory.

Email: Send an email to [Latspatch@outlook.com] to describe your question in detail and we will reply to you within 3 working days.

We currently support delivery services in many countries and regions around the world. You can select your country or region on the order page. If you can choose normally and complete the subsequent ordering process, it means that the shipment can be delivered to your country. If you are not sure, you can also contact our customer service staff to inform your country and we will confirm it for you.

Generally, if the items you ordered are in the same warehouse and meet the packaging conditions, you will try to pack your items in a package and ship them.